Privacy Policy

This privacy policy covers interactions you may have with www.voyageralliance.com.  Through using the website you agree consent to your data being used as per this privacy policy.

How your data is used

Voyager Alliance Credit Union will not collect information from you without your prior consent. Where your information is used we will endeavour to communicate how and where, see more information below on how we may use your data.

Your data may be passed on to these approved 3rd parities, this is necessary in order to provide you with the online banking service. We may pass your personal details on to other 3rd parties where we legally obliged to do this.

If in the event that you decide you no longer wish for us to hold your personal data, please contact us on info@vacu.org.uk or write to us: Hyde Road Depot, Ardwick, Manchester, M12 6JS.

Privacy

We will make all reasonable efforts to remove all personally identifiable records within 90 days in accordance with industry standards.

All Voyager Alliance Credit Union calls are recorded for security and training purposes.

What data we collect

Through using this website we may collect personal data from you including, but not limited to:

  • IP Address
  • Name
  • Employment information
  • DOB
  • Bank account details
  • Address information
  • Phone numbers

Security

Whilst we cannot guarantee the safety of your data, all reasonable measures will be taken to ensure your data is protected. All online banking activity is protected by a secure certificate using the TLS1.2 standard encryption to encrypt web traffic and stop malicious attempts to hijack information. This certificate provides an industry standard level of security.

Cookies

To provide the experience and functionality you expect we store a number of cookies on your machine, this helps Voyager Alliance Credit Union to associate important information with you.

For more information view our cookie policy:
www.voyageralliance.com/cookie-policy.

External links

You may encounter links to external websites when using www.voyageralliance.com. This policy does not cover these websites and we encourage you to view each websites privacy policy before submitting any information.