See our Digital Banking Terms & Conditions page for more detailed information on the Online Banking Service and Credit Union Mobile app services.
You may also want to make yourself familiar with the following:
We are entitled to share information about you at the time you became a member and opened your account and / or registered your account with us per the terms and conditions you agreed at that time.
Where your information is used we will endeavour to communicate how and where; see more information below on how we may use your data.
Your data may be passed on to approved 3rd parties, this is necessary in order to provide you with the online banking service. We may also pass your personal details on to additional 3rd parties where we are legally obliged to do so.
We may use information that we hold about you for assessment and analysis to develop and improve our services to you and other members. We may also use your information to generate statistics, however, will not contain any information that identifies you.
Other than what is described above, we will not divulge information provided by you to any third party except where you have provided authority at the time you opened your account.
We will retain any information we hold about you regarding use of any of the services after you register, if your account is deactivated or closed, if your registration/activation request is declined or abandoned for so long as permitted, for legal, regulatory, fraud and crime prevention, and legitimate business.
If in the event that you decide you no longer wish for us to hold your personal data, please contact us by email at email@example.com or write to us:
Voyager Alliance Credit Union, Privacy, Hyde Road Depot, Ardwick, Manchester, M12 6JS
We will make all reasonable efforts to remove all personally identifiable records within 7 days in accordance with industry standards.
Through using this website we may collect personal data from you including, but not limited to:
Whilst we cannot guarantee the safety of your data, all reasonable measures will be taken to ensure your data is protected. All online banking activity is protected by a secure certificate using the TLS1.2 standard encryption to encrypt web traffic and stop malicious attempts to hijack information. This certificate provides an industry standard level of security.
To provide the experience and functionality you expect we store a number of cookies on your machine, this helps us to associate important information with you.